Bon Secours Mercy Health
2026 Annual Benefits Enrollment

Oct. 8-22, 2025

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Welcome message

Welcome Bon Secours Mercy Health (BSMH) associates. This year, we're introducing this new resource, VFairs, to help you understand the benefits and well-being resources available to you as a BSMH associate. Get ready to explore your benefits and access exciting well-being resources in our virtual booths. We will also have live offerings as well as pre-recorded informational sessions to help you understand the benefits available to you for 2026. You can register for the sessions that are meaningful for you and interact with a live Rightway health guide within the virtual benefits fair platform. Login to the vFairs benefit fair to learn more.

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Frequently asked questions


Do I have to enroll?
Yes, this year’s Annual Benefits Enrollment is an active enrollment. This means you must elect all medical, dental, vision and spending account coverage for 2026. Your Basic Life Insurance and Accidental Death & Dismemberment (AD&D) coverage and any optional benefits elected through Beneplace are the only benefits that will carry over to next year. If you don’t make an election for medical, dental, vision or spending accounts, any coverage will end on Dec. 31, 2025 and you will not have coverage as of Jan. 1, 2026. BSMH provides Life Insurance to all full- and part-time associates and it's important you designate a beneficiary for any life insurance. To add beneficiaries or to make sure your beneficiaries are up to date, please visit Workday. BSMH also provides short-term disability (STD) benefits for part- and full-time associates, and long-term disability (LTD) benefits for full-time associates.
All associates can enroll using Workday! You can enroll during the 2026 Annual Benefits Enrollment period, October 8 – 22. Check your Workday inbox for your Annual Enrollment or Benefit Change task to make your 2026 benefit elections.
If you don’t enroll during the 2026 Annual Benefits Enrollment period, you will not have medical, dental, vision or spending account coverage next year.
For new hires, if you do not elect benefits within the designated timeframe, you will only have Life/AD&D Insurance, as well as short-term disability and long-term disability. If you are a new hire, you may need to complete your new hire elections for the remainder of 2025 and elect 2026 benefit elections. New Hire enrollments completed during the Annual Benefits Enrollment period will not carry over to 2026.
Where can I get more information?
If you’re a full- or part-time associate, you can learn more about the benefits available to you based on your role and location by visiting HR ServiceNow and searching “2026 Benefits.” Remember, you can get to HR ServiceNow anytime using the icon on BSMH Central from your work computer or from home by visiting HRServiceNow.BSMHealth.org.
Rightway’s health guides are available to help answer questions related to medical, dental or vision plans and any other benefits or help navigate current coverage. They can also assist with recommending high-quality, in-network providers. For questions, call the BSMH direct line at 833-689-0542.
Rightway offers greater flexibility to get the benefits help you need with extended hours with health guides available:
Monday – Friday from 8 a.m. to 11 p.m. ET
Saturday – Sunday from 9 a.m. to 5 p.m. ET
Holidays from 9 a.m. to 3 p.m. ET
The HR Service Center can also help you with Workday enrollment questions – you can reach them by submitting a General HR Inquiry or by calling 877-692-7780 weekdays from 8 a.m. to 6 p.m. ET to speak to a service advisor. You can also get to the General HR Inquiry form on the HR ServiceNow home page by clicking the Ask HR – Submit a General HR Inquiry tile. Additionally, Faith, the BSMH chatbot, can help connect you to resources in IT Compass and HR ServiceNow – during enrollment and throughout the year.
How can I get help choosing my benefits?
Rightway health guides can help answer benefits-related questions, but you can also get help choosing the best medical, dental and vision options with the help of Nayya. Nayya, our benefit decision-support tool, can develop a personalized benefits recommendation for you during the enrollment period.
Nayya’s Choose platform offers a step-by-step questionnaire that gets to know you and your unique needs, walks you through your enrollment options and helps you evaluate health care options so you can choose what meets your needs and the needs of your family for 2026. Click here to access Nayya.
How do you enroll if you’re on a Leave of Absence?
There are a few enrollment options for associates who are on a leave of absence. You can enroll from home by accessing Workday (using the Workday app or your home computer). You also have the option to call the HR Service Center at 877-692-7780, and they can assist you in enrolling for 2026 benefits.
Where do I find network providers and facilities?
For help finding an in-network provider or facility, we encourage you to contact Rightway by calling 833-689-0542.